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Frequently Asked Questions
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The product includes an instruction manual featuring a convenient QR code for quickly downloading the app. With these resources, you can easily set up your bracelets. You have the option to either use the user-friendly manual or download the app and follow step-by-step instructions.
Yes. If your device is connected to WiFi or cellular data, you can connect with each other – no matter how far away you are.
The IPX5-certified devices are the perfect option that can easily handle light to moderate rain. Since it is not at all fully waterproof, these IPX5-rated devices are not to be used in heavy rain/water submersion.
No. But one piece of the jewelry must be present together with your phone when pairing.
No, we cannot ship the bracelets separately. A pair of bracelets will ship to your shipping address.
No, we don't charge any monthly fee.